Shipping

ESTIMATED DELIVERY TIMES:
  • UK Standard Delivery - 1 to 2 working days
  • EU Standard Delivery - 5 to 7 working days
  • Rest of Europe - Standard Delivery - 5 to 7 working days
  • USA Standard Delivery - 7 to 9 working days
  • Rest of World Standard Delivery - 7 to 11 working days

Please note that during busy periods delivery times might take longer.

DELIVERY CHARGES:

United Kingdom

  • Standard - £4.00
  • Free Shipping on UK order above £50.00

EU

  • Standard - £10.00

Rest of Europe

  • Standard - £15.00

USA

  • Standard - £10.00

Rest of World

  • Standard - £15.00

We aim to dispatch all orders on the next working day, although this may vary from time to time. Please note, we will email you if there are going to be any significant delays.

CUSTOMS, TAX & DUTIES

We operate on a Delivered Duty Unpaid basis. You may be charged import or customs fees, depending on the laws of the particular country. Any customs or import duties are charged once the package reaches the destination country.
The recipient is responsible for any additional charges that occur as a result of customs clearance;
we have no control over these charges and cannot predict what they might be.
Customs policies vary from country to country and it is advisable to contact your local customs office for further information.
If customs and duty charges are not paid and your package is returned to sender, The Soccer Archive retains the right to collect any additional charges from your refund once the package has been returned to us.

Returns

HOW DO I RETURN MY ORDER AND RECEIVE A REFUND?

All returned items must be in the original, resalable condition, unworn, unwashed and complete with original tags and/or packaging if applicable.

Please contact our Customer Service team at info@thesoccerarchive.com with your order number and request to return. We will instruct you on how to return your parcel.

Returns must be received within 14 days from receipt and be sent with a tracked postal/courier service. Please make sure all returned items are well packaged and secured so they are not damaged in transit on the way back to us.

Once received at our warehouse, we aim to have returns processed within 3-5 working. During sale periods these times can be slightly longer than normal, and we will aim to provide a new estimated turnaround time.

Please allow 3-5 working days for the refund to appear in your account. This is dependent on your bank.

We also accept the return of sale items, please just follow our normal returns procedure for these.

We can only accept the return of store-bought non-faulty goods when presenting a printed, email or SMS receipt within 14 days of purchase. All items must be presented in their original condition, unworn, unwashed and complete with original tags and/or packaging. We will offer you an exchange or a credit note.